Frequently asked questions

What do I need to start?

One phone or tablet at the entrance, signed in to your Hudur account. Staff tap their QR card, type their staff number and PIN, or use the fingerprint reader on the device. Nothing to install on any computer.

How do staff check in?

Three ways, and you choose which ones are open at your workplace: scanning their QR card, entering their staff number with a personal PIN, or a fingerprint saved on the check-in device. Every arrival is logged with the time and method.

Can one person check in for another?

That is what the PIN is for. A borrowed card alone proves nothing: the card must still match the staff number and PIN. Wrong PIN attempts are logged, so the habit does not survive the first week.

What happens when a card is lost?

Issue a new code for that staff member and print the replacement in one click from the Cards page. The old card stops working the moment the new code is issued.

What does the free plan include?

Up to 10 active staff, free forever, with every daily feature: cards, scanning, PINs, fingerprints, the today page, leave and holidays. Full access adds unlimited staff, monthly reports per department as PDF or Excel, the daily morning digest by email, and staff applying for leave from their own phone.

Where is our data stored, and who can see it?

Your records live on Hudur's hosted server, encrypted in transit. Only your own workplace admins can see your staff's attendance, and you can export every report at any time. Hudur staff cannot browse your records.

We work different hours, and not Monday to Friday.

Set your own weekend days, start time, late grace and absent cutoff in Settings. Workplaces with several shifts can give each shift its own start and cutoff.

How do we upgrade to full access?

Tap "Upgrade on WhatsApp" on the pricing page and your account is switched on the same day, or use the contact page.